If you have forgotten your username, you can look up your user ID by completing
the steps below.
For your convenience, if you are accessing this page from behind your modem, we
will use this in order to identify you. As a result, if you are attempting to
look up your username from behind a modem other than your own, you will not be
able to successfully complete the process. If you are not behind your modem, we
will need to collect the MAC address of the modem you are registered to, so
please have this information accessible.
During this process, we will need you to provide your account number and verify
the image text challenge. At any point in time, you can click "Cancel" in order
to return to the original page you were on prior to clicking the "Lookup User