FAQ - Help Understanding My Bandwidth

To assist customers with bandwidth usage monitoring, Cable ONE provides a MyBandwidth website with graphs and tables. Access to the site is available through myaccount.cableone.net.

  • Overview – A quick overview of your current data usage
  • Quick Dial – Instantly see how much data has been used for their current period.
  • Usage Period – The usage period which data is being counted is displayed. This is different than billing period.
  • Days Remaining – The number of days remaining for the usage period.
  • Data Plan – What your monthly data plan is, how much has been used, and amount remaining for the period.
  • Charts - Monthly and daily usage charts.
  • Tool Tips – A mouseover on charts will provide a pop up with specific upload or download usage numbers.
  • Historical Data – 12 months of data (current plus historical 12 months) is available for customers to review in a table or in graph view.
  • Learn how to reduce usage.
  • Set Data Usage Alerts (if available) - If you would like to recieve data usage alerts at 75%, 95% and 100% you can select the receive option.
  • To view the Acceptable Use Policy (AUP) that defines the terms of bandwidth usage, please click here.